Shipping policy
Shipping Policy
At Alpha Dog Supply, we're committed to getting your order to you — and your dog — as quickly as possible.
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
- 🇺🇸 United States: 5-10 business days
- 🇪🇺 Europe: 7-14 business days
- 🌍 International: 10-20 business days
Please note: Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Rates Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at vutronghai9@gmail.com and we'll work with the carrier to resolve the issue promptly.